Returns, Exchanges, and Cancellations

1. RETURNS

How do I return an item? Products can be returned within 3 days from the date of delivery. To initiate a return, please visit our websitediamondzar.in and navigate to the return section.

• We will arrange a free pick-up of the order for you.

• MAHI ENTERPRISES is committed to resolving your issue satisfactorily.

• Important: Please ensure that the original product tag and packaging are intact when you return the product.

Exceptions (Items not eligible for return): The following products shall not be eligible for return:

• Any product returned without all original packaging and accessories (including items originally included with the product at delivery).

• Any item that has been worn, washed, or used.

2. EXCHANGE

How do I exchange an item? Currently, we do not support direct exchanges of items. We are working on adding this feature in the future. If you need a different size or product, please return the original item for a refund and place a new order.

3. REFUND

How will I receive my refund? Refunds will be processed and credited directly to your bank account within 5-7 working days from the date the returned item is received and verified at our warehouse.

4. CANCELLATION

How do I cancel an order? To cancel an order, please email us immediately at: cleostove.com

5. CONTACT US

If you have questions about this policy or wish to exercise your data rights, please contact us at:

• Legal Name: MAHI ENTERPRISES

• Website: Cleostove.com

• Email: contact@cleostove.com

• Phone: +91 9619736547

• Address: Shop No. 2, Datta Khengle Chawl, Kurar Village Road, Malad East, Mumbai, Maharashtra - 400097